Privacy Statement

In brief

• We only process data that is necessary for the service you choose.
• We do not sell your data and do not use it for unrelated purposes.
• Access to data is restricted to individuals who need it for service delivery.
• We establish agreements in advance regarding reporting: what you see, and what an organization does or does not see.
• For measurements: the purpose is insight and adjustment, not diagnosis.
• You have rights: access, rectification, erasure, and objection.
• You can always contact us if you have questions about privacy.

15 min – clear privacy and reporting – no obligation

Table of contents

Use the table of contents to navigate directly to your topic of interest. If you primarily want to know how scans and measurements are handled, go straight to "Measurements and reporting".

1. About this privacy statement

This privacy statement describes how Centrum voor Stressmanagement (CVSM) handles personal data when you use our website or purchase a service. If we make any changes, we will update this page accordingly.

2. What data do we process

This depends on how you use the website and which service you choose. We may, for example, process:

• Contact details such as name, email address, and phone number
• Organization details such as company name and job title (if provided)
• Information you share yourself via forms or an intake
• Technical data such as IP address and browser information (for the operation and improvement of the website)

In plain language: you only provide data that is necessary to assist you – nothing more.

3. Why we process data

• To send you your download or information
• To contact you following an inquiry or intake
• To deliver services (such as scans, training sessions, or programs)
• To ensure the website operates securely and properly
• To improve what works (for example, through anonymous statistics)

4. Legal bases

We process data on the basis of:

Consent

For example, for downloads or registrations

Performance of a contract

When you purchase a service

Legal obligation

Where applicable

Legitimate interest

Such as security and website optimization

5. Measurements and reporting

You want to be certain about what is measured, why, and who receives access to what. That is why we explain this with extra clarity.

5.1 Stress Scan

Purpose

The Stress Scan is intended to provide insight into stress drivers and determine direction for subsequent steps.

What you can expect

• You receive an overview of insights and actionable focal points.
• We coordinate the format and level of the reporting.

No diagnosis or label. No data intended to evaluate individuals.

5.2 Brain Wellness (EEG and eye tracking)

Purpose

Brain Wellness is intended to measurably monitor stress experience during a program, ensuring you can see whether the approach genuinely reduces strain and allowing for adjustments.

Measurement moments

No medical diagnostics. No "score" used to rank individuals.

5.3 Reporting – patterns vs individuals

We work with clear agreements regarding reporting:

• What you see as a participant
• What an organization sees
• At what level insights are shared (for example, aggregated)

You do not need to worry that a measurement will suddenly become an assessment tool.

5.4 Discretion for executive management and board

For executive and board programs, extra discretion applies. We establish agreements in advance concerning:

• Access to information
• Form of reporting
• Communication and retention periods

Aligning privacy and reporting

6. Sharing with third parties

We sometimes work with parties that assist us in service execution, such as:

• Hosting and IT
• Email software (for sending downloads)
• Partners or suppliers necessary for providing a service

We only share data when necessary for service execution and establish agreements regarding security and confidentiality.

7. Retention periods

We do not retain data longer than necessary. Exactly how long depends on the purpose:

Would you like to know the exact retention periods that apply? Please contact us, and we will clarify this.

8. Security

We take technical and organizational measures to protect data. This includes access control, secured systems, and data minimization.

9. Cookies and website usage

We use functional cookies to ensure the site operates properly. In addition, we may use cookies for analytics to improve the site. Where necessary, we ask for your consent.

10. Your rights

You have, among others, the following rights:

How to make a request

Send a message using the contact details at the bottom of this page. We will respond within a reasonable timeframe.

11. Contact

Do you have questions about privacy or wish to exercise your rights? Please contact us:

Email: info@centrumvoorstressmanagement.nl